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Latest News

NHS Sustainability Day - Take one small step

Take One Small StepThe Director General of the World Health Organisation has raised the alarm on climate change, so what can you do? Here are a few suggestions, each a small step, that you may want to adopt to make a real difference:NHS Sustainability Day

  

  • Consider switching to a greener energy supply that offers energy generated in a renewable or sustainable manner.
  • Eat fresh locally produced foods and fewer processed foods for a month

Click here to continue. (10/03/17)

 

Which health service to choose?

 For more information visit here.

 (03/03/17)

 

What's in your food? Get the app and find out

 (24/02/17)

 

Latest Community Connections South Molton newsletter

Please click here to open the newsletter. (24/02/17)

 

Samaritans helped me when nobody else was up

Samaritans

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 (15/02/17)

  

Important Press Release Concerning Practice Merger

Following our patient survey, discussions with North, East and West Devon Clinical Commissioning Group, our patient groups, and NHS England we are pleased to confirm that we will be merging our practices from 1st April 2017 and we will be known as South Molton Medical Centre... Please click here to continue reading. (24/01/17)

 

An open letter from the Practice Manager to all Patients

 

PUBLIC RESPONSE TO ANONYMOUS PATIENT COMPLAINT REGARDING PATIENT CONFIDENTIALITY

 

 

 

5th January 2017

 

 

 

Dear Patients

 

Following a letter which was received anonymously late last year, I am publically responding to explain the situation regarding patient confidentiality.

 

The letter stated that some patients were unhappy about the medical receptionists having access to their medical records and that the medical receptionist asks private and personal questions.

 

Firstly I can assure you that all staff working at the practices have undertaken confidentiality training and must adhere to strict rules to protect patient confidentiality. The receptionists are a very important part of the team and in order to ensure patients receive the best possible treatment they need access to patient medical records.

 

The reason they ask what appear to be private questions is to ensure the GP or Nurse you are seeing has all the information and the correct allocation of time to deal with your problem adequately. It would be difficult for patients if they were booked in with a GP or Nurse who did not offer the service they required. The receptionists have been instructed on behalf of the doctors to ask these questions.

 

I hope this alleviates any concerns patients have, but if not please feel free to speak to me regarding individual situations.

 

Yours faithfully

 

 

Maria Hosegood

Practice Manager

South Molton Health Centre (06/01/17)

 

10 Reasons To Walk 1,000 Miles In 2017

  1. It's 2.74 miles a day
  2. You can do that in your lunch hour
  3. You'll feel brilliant
  4. You'll look amazing
  5. It's free, fun & flexible
  6. ...and that's just how you'll feel
  7. It's cheaper than the gym
  8. The views are better
  9. The aches soon fade
  10. The achievement never will

Sign up FREE to join the community, get advice, get a progress chart, enter competitions and share your pics.

www.livefortheoutdoors.com/walk1000miles

(06/01/17)

 

 

Further information added to our Carers page

Please look at our Carers Information page for recently added items including details of Carers' Training and a Carer's Newsletter. (18/11/16)

 

Would you recommend our practice to your Friends & Family?

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the services that we provide for your care and treatment. Your feedback will help us to improve services for everyone.

Please see the PATIENT SURVEY to take the Friends & Family Test 

 

New integrated urgent care services

The NHS 111 and out-of-hours GP services across Devon, Plymouth and Torbay will be integrated from October 1 to provide a more streamlined service, with quicker access to medical help and advice for patients. The new service will be known as the Integrated Urgent Care Service.

The new service has been planned following national guidance from NHS England. It will offer shorter waiting times for patients, with the introduction of appointments at NHS out-of-hours treatment centres and more home visits for patients who are unable to travel to see a GP at weekends and overnight. There will also be increased clinical support for the NHS 111 service so patients will only be triaged once.

The new provider of the service, Devon Doctors, has an excellent reputation for delivering high-quality, safe services and has delivered urgent out-of-hours medical care across the county for more than 20 years.

In order to make sure patients and the public have all the information they need about the new service, NHS Northern, Eastern and Western Devon Clinical Commissioning Group [NHS NEW Devon CCG] has created dedicated pages on its website packed with information about the new service:

http://www.newdevonccg.nhs.uk/information-for-patients/choose-well/nhs-111/101450

(07/10/16)

 

  

Get the jab - Get flu safe. Flu jab appointments available

flu safe

Flu can be really serious. Getting a flu jab can protect you all winter.

It's free if you are pregnant, over 65 or have a heart condition such as sever asthma, diabetes, a chest/heart/liver/kidney complaint, lowered immunity or are a carer.

Please call Reception to book a convenient time for your flu jab.

Support your GP Practice and book your appointment today! (15/09/16)

 

 

Medicine Waste - we encourage patients not to hoard their medication

Medicines Wastage(15/08/16)

 

Need an NHS Dentist - information on what to do

NHS DentistWhat to do if you would like regular dental care or need urgent dental treatment. Please click here for more information. (15/08/16)

 

 

 

  

 

You do not always need to see a doctor for indigestion or heartburn symptoms

Community pharmacists can offer advice on how to ease your symptoms. Many treatments can be purchased from your local pharmacist or supermarket, often at a very reasonable price and cheaper than the cost of the prescription.

Most people will not need to seek medical advice for their indigestion.Indigestion
However, see your GP if you have recurring indigestion and any of the following apply: 


•you are 55 years old or over 
•you have lost a lot of weight without meaning to 
•you have increasing difficulty swallowing (dysphagia) 
•you have persistent vomiting 
•you have iron deficiency anaemia 
•you have a lump in your stomach 
•you have blood in your vomit or blood in your stools
 
 

 

Physical activity benefits adults and older adults

Physical activity 

Physical activity reduces your chance of Type ll Diabetes by 40%, Cardiovascular Disease by 35%,

Depression & Dementia by 30%, Joint and Back Pain by 25% and Colon & Breast Cancer by 20%. Click here for more info. (08/07/16)

 

 

 

     

  

Don't let shingles become a burning issue - NHS vaccination

Shingles vaccination

Shingles can be a very unpleasant condition that for some can cause debilitating pain and disruption to daily life. Shingles occurs more frequently in older people as the incidence of shingles increases with age.

 

The shingles vaccine is given as a single injection into the upper arm. Unlike the flu jab, you'll only need to have the vaccination once.

 

The shingles vaccine is expected to reduce your risk of getting shingles. If you are unlucky enough to go on to have the disease, your symptoms may be milder and the illness shorter.

 

It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.

Who can have the shingles vaccination?

If your age on 1st September 2015 was 70, 71 or 72 you are eligible. You are also eligible if you were aged 78 or 79, although patients lose their eligibility on the day of their 80th birthday. It’s important that you don't leave it too late to have the vaccination, as your GP may only be able to give it to you before 31 August 2016.

For more information visit the NHS Choices website at www.nhs.uk. (19/05/16)

 

Stay Well - a guide to help you choose the right NHS service for you

and your NHS. Please click here to view the guide to see which NHS service is right for you.

Stay Well(13/05/16)

 

Voluntary Car Driving - Helping your Community

If you have a little time to spare and are interested in becoming a volunteer car driver, to find your local Community Car Scheme please contact Devon Access to Services Project on 01271 859261.

Click here for more information. (13/05/16)

 

Link Centre drop-in for people with Mental Health issues

Barnstaple Link Centre are currently planning a drop in at South Molton for people with Mental Health issues; starting on Monday June 6th from 2pm - 3.30pm at Griffin's Yard in the café upstairs.

A member of the Barnstaple Link Centre Team will be there each week.

Link Centre staff, known as support workers, are experienced in working with people with a wide range of mental health needs. They recognise that people's needs may change so are sensitive and flexible about how they can give support.

For further info please contact Rosie Boundy or any of the team on 01271 322943.

Barnstaple Link Service (22/04/16)

 

Find out if Community Connections South Molton can help you

Community Connections help people and organisations get together to help people get the support they need. Click here for more information.

Community Connections South Molton(22/04/16)

 

Patient Transport in Devon - advice and help to plan your journey

to a non-emergency NHS medical appointment. Please click here to find the relevant Single Point of Contact telephone number for your local area. Alternatively, the South Molton and District Volunteer Bureau can provide transport to your hospital/medical, optician, dentist and chiropody appointments.

Please contact them on: 01769 573167 and leave your name and telephone number on their answering machine and a volunteer will contact you to help you with transport. There is a small charge for this service @ 45p per mile. (03/03/16)

Not sure what to do when your child is unwell?

Download the free HANDi Paediatric app and get expert advice, support and guidance for common childhood illness.  Available on Google Play and Apple App Store (12/02/16)

 HANDI App

 

IMPORTANT - Please Inform Us of Change to Personal Details

If you change your name, address or telephone number, please let our Reception know immediately or complete this form.

It is vital that we have your up-to-date contact details - if not, it could delay your care.

 

If you move outside the practice area you will need to register with another practice. Our Reception staff will be able to tell you whether your new address is still within our practice area. (29/01/16)

  

W A R N I N G ! Regional cold calling patients scam-PLEASE READ!

We have been made aware of patients being targeted by companies claiming to have access to medical records and information, who may try to get personal information from you or sell you goods, supposedly related to your 'medical condition'.

If you receive one of these calls:

  1. If you feel able, please do get as much information as possible from the caller
  2. Do not reveal any of your personal information
  3. Please let us know so that we can report it to the police and other agencies who will investigate on our behalf.

Please be assured that we do comply with the Data Protection Act. We do not release any personal or medical information to external agencies without your explicit consent.

    

Fit for Work - Support for people in work with health conditions

 

Fit for Work is designed to support people in work with health conditions and help with sickness absence. Being in work is an important contributor to good health. The longer someone is off sick, the harder it is for them to get back to work. Research suggests that being out of work for long periods of time is damaging to social and financial well-being, and health.

There are two elements to Fit for Work:

  • Free, expert and impartial work-related health advice via our website and telephone line.
  • Referral to an occupational health professional for employees who have been off sick or who are likely to be off sick for four weeks or more.

The occupational health professional will identify obstacles preventing the employee from returning to work and produce a Return to Work Plan tailored to the employee’s needs. Referrals will normally be made by GPs but employers may also be able to refer an employee, if after four weeks of absence, they have not yet been referred.

Employees will need to consent to be referred to Fit for Work, and for the Return to Work Plan to be shared with their GP and employer.

Fit for Work is designed to work alongside, not replace, existing occupational health services. (19/11/15)

 

Local Shared Care Record - Let health professionals view relevant information

- Results in more effective health treatment

- This saves time and you will get better advice and safer, more effective care

- As well as contact details, a summary of health information will be shared, includeing diagnoses and test results, allergies and medications & treatments you receive

- For more information, you can download these documents: Local health record - easy readLocal health record, Shared Records FAQ and Information about the Local Shared Care Record project. (28/10/15)

 

CQC finds SMHC to be "effective, caring and well led"

On Tuesday 4th November 2015, the Health Centre had a comprehensive inspection by the Care Quality Commission.

Their report shows that they found the practice to be promoting “safe working practices energetically and systematically and was very responsive to patients’ needs.” They also found the Health Centre to be “effective, caring and well led.”

View the complete report on our Website on the CQC REPORT page.

 

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